Elsewake Support

Need help with Elsewake, have a question, or want to suggest an improvement?

When contacting support, please include your iPhone model, iOS version, Elsewake version, and a short description of what happened. Please do not include passwords, payment details, or other sensitive information.

Frequently asked questions

Alarm permission is off: Open Elsewake and use the Open Settings button shown with the permission warning, then allow alarm access.
Restore a previous purchase: In Elsewake, open Settings and choose Restore Purchase.
What devices are supported?: Elsewake is designed for iPhone and requires iOS 26 or later.
How do I report a problem?: Email support@chibuddy.com with your device, iOS version, app version, and the steps that led to the issue.